Welcome to Klassfan SLU, your trusted partner for online purchases.

Here are our general terms and conditions of sale to ensure you have a pleasant and secure experience with us.

Our company:

I'm sorry, but "Klassfan Slu" does not have a specific meaning in French. It seems to be a combination of words that does not form a coherent phrase or sentence. If you provide more context or information, I would be happy to help you translate it. Avinguda Meritxell 77 AD500 Andorra la Vella, Andorra NRT L-720200-G

Article 1: Introduction

These general terms and conditions of sale apply exclusively between Klassfan SLU ("we") and any person visiting or making a purchase on our site. https://www.klassfan.com/en/ or in our stores ("you"). The applicable conditions are those in effect on the site at the date of placing your order or purchase.

Article 2: Products

The products covered by these general conditions are those listed on our website and those provided in our stores, sold and shipped by Klassfan Slu, subject to availability. The product features (photographs and descriptions) are provided for information purposes and may vary over time. The features and visuals are not contractual.

Article 3: Contract

3.1 Conditions for placing an order

You must be a professional, registered in the commercial or industrial register.
The registrations "in progress" will not be accepted.

3.2 Steps to conclude the contract

Once your order has been entered, an email summarizing the details of your order will be sent to you. This email confirms the registration of your order. Placing an order implies your full acceptance of the present terms and conditions of sale.

Article 4: Price, availability, and delivery

The prices displayed on our website are in euros, excluding taxes and shipping costs, that is Ex Works, Valencia in Spain or Toledo, Spain (VAT not invoiced in the case of an order with delivery in the EU and an active and valid intra-community VAT number).
Ancillary fees are subject to VAT of the country or not, depending on whether you have an active VAT number or not, or if you are outside the European Union.
Your order will be accepted subject to available stock. Deliveries are made to the address provided by the customer at the time of the order.
The maximum delivery time for your order is 15 days. The delivery time indicated when placing the order is for guidance only and is not guaranteed. In case of unavailability of one or more items, we will inform you as soon as possible.

4.1 Delivery Dispute

As part of a delivery by our specialized carrier, we advise you to carefully inspect the condition of the goods in the presence of the driver. IMPORTANT: The mention "subject to unpacking" has no legal value and does not cover you in any way in case of damage noticed after unpacking your package. Therefore, any item for which damages have not been explicitly and precisely noted on the delivery slip cannot be returned.

4.2 Mediation

In accordance with article L133-4 of the Consumer Code, the consumer client has the option to resort, in case of dispute, to a conventional mediation procedure or to any other alternative dispute resolution method in accordance with the rules applicable to mediation. Any consumer dispute must be submitted in writing to the customer service department before any mediation request. For more information, the client can contact the customer service department by email at [email address]. contact@klassfan.com. Regarding the proper execution of your order or the handling of a complaint.

Article 5: Payment

The website https://www.klassfan.com/en/ will not accept online payments.
The orders placed on the website will be part of a framework agreement with your company.
Therefore, the payment terms will be specified in this framework agreement. According to it, you will be able to either place your orders or request quotes online.
No payment will be made online.

Article 6: Right of withdrawal only for distance sales.

Not applicable for the professional, returns will be subject to a framework agreement, if mentioned.

Article 7: Retention of title

Our company expressly reserves ownership of the goods delivered until full payment of the price, including any interest that may be due.
The goods will remain the property of the selling company until full payment of their price, but the buyer will become responsible for them from the moment of physical delivery, with the transfer of possession carrying risks.
In the event of a partial payment or complete default in payment, the equipment may be repossessed in accordance with current legal provisions.
This recovery may occur even in the event of a judicial settlement or liquidation of the buyer's assets.

Article 8: Guarantees and Liability Free commercial manufacturing warranty.

As a manufacturer, a free two-year warranty is provided, especially for technical products.
The existence and duration of this warranty are indicated on the product description sheets.
The terms of this warranty are included with the product in question.
All products for sale are covered by the legal guarantee of conformity (L211-1 and following of the Consumer Code) and the guarantee against hidden defects (Articles 1641 and following of the Civil Code).
The company Klassfan Slu, owner of the brand KLASSFAN, is responsible for ensuring the conformity of the products with the contract within the framework of these legal guarantees.
As part of the legal warranty of conformity, you have a period of two years from the delivery of the goods to report any issues.
As a professional, you must make every effort to install the products by strictly following the installation instructions of the acquired products.
The company Klassfan Slu will then offer you a solution to be able to reactivate your property.
Either your teams did not follow the installation recommendations, in which case the solutions provided will be at your expense.
Therefore, if your teams have followed the installation instructions as planned, Klassfan Slu will be responsible for providing the parts as well as their delivery.
In case of a breakdown during the manufacturer's warranty period, please contact us by email at contact@klassfan.com We decline any responsibility in the event that the delivered item does not comply with the legislation of the country of delivery.
Our liability cannot be held in case of failure to fulfill our contractual obligations due to a fortuitous event or a force majeure event as defined by case law established by French courts. Our liability will not be incurred in such cases.

Article 9: Website Access License

We grant you a limited license to access and use the website for your professional use.

This license allows you to use the website for sales purposes only to your customers. Any commercial use of this site or its content (listed products, descriptions, prices, downloading or copying of information on behalf of another merchant, use of data, software, audio excerpts, graphics, images, texts, photographs, tools) will require authorization. Without this expressly written authorization, the use is considered unauthorized.

Under no circumstances are you authorized to download or modify all or part of this site without our written and express permission.

This website or any portion of this website must not be reproduced, copied, sold, or exploited for commercial purposes without our express written permission. You must not use any technique to copy a trademark, logo, or any other information (including images, text, designs) that we own without our express written consent.

You must not use meta tags or any other "hidden" text containing our name, our brand, or that of our group companies without our express written consent.

Any unauthorized use will terminate the license that we have granted you. Creating a hyperlink to the homepage of the website must be done after our explicit written agreement.

Under no circumstances shall the creation of this hyperlink engage our liability, in any capacity, for the content of your website.

Any use of our logo, brand, or graphics in your link requires our express written permission.

Article 10: Protection of personal data

We are committed to protecting the data that is personal to you.

All personal data collected about you are processed with the strictest confidentiality, in accordance with the provisions of our personal data protection policy.

Article 11: Applicable law and competent jurisdiction.

These general terms and conditions of sale are subject to Andorran law and the Vienna Convention on Contracts for the International Sale of Goods.

All disputes relating to the commercial relationship between you and us are subject to the exclusive jurisdiction of the Andorran courts.

Article 12: Identification

This website is owned and operated by:

I'm sorry, but "Klassfan Slu" does not have a specific meaning in French. It seems to be a combination of words that does not form a coherent phrase or sentence. If you provide more context or information, I would be happy to help you translate it. 
Avinguda Meritxell 77 means Meritxell Avenue 77.
AD500 Andorra la Vella
Andorra
I'm sorry, but "NRT L-720200" does not seem to be a recognizable term or code. Could you please provide more context or clarify what you are referring to?

If you believe that any content on our website may infringe upon any of your intellectual property rights, or if you have a question regarding our site, you can write to us.

Article 13: Privacy Policy

Data collection

The data collected on the website https://www.klassfan.com/en/ by our sales advisors, are strictly reserved for internal use by Klassfan Slu.

All the personal information collected is necessary for:

  • The execution of the contract that we have entered into with you (e.g. delivery of orders placed on our website) https://www.klassfan.com/en/I'm sorry, it seems like your message is incomplete. Please provide more context or let me know how I can assist you.
  • The provision of services that you have requested from us (e.g. newsletter...)
  • Compliance with legal obligations (e.g. invoicing)

They are kept for as long as necessary to achieve these purposes. They may only be transmitted to external service provider companies for the aforementioned purposes or as part of securing our tools.

Profiling

When we send or display personalized communications or content, we may use certain techniques known as "profiling." This is a form of automated processing of personal data that involves using this data to assess certain aspects of the person concerned, analyze or predict their interests, behavior, and other attributes, including personal preferences, interests, behavior, location, and movements of that individual. We aggregate this data and then analyze it to assess and predict your personal preferences and/or interests. This analysis allows us to then send or display communications and/or content tailored to your interests/needs.

You have the right to object to this profiling by contacting our data protection officer.

Data Protection Officer

Klassfan Slu is in compliance with the new European legislation on data protection (GDPR).

We are at your disposal for any questions at the following email address: contact@klassfan.com or at the following postal address:I'm sorry, but "Klassfan Slu" does not have a specific meaning in French. It seems to be a combination of words that does not form a coherent phrase or sentence. If you provide more context or information, I would be happy to help you translate it.Avinguda Meritxell 77 AD500 Andorra la Vella, Andorra NRT L-720200-.

You have the right to object to any commercial prospecting by contacting us at the contact information provided above. You can request the erasure of information about you that is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited, and withdraw your consent to the collection of information about you at any time when processing requires your consent.

You can also, if you wish, file a complaint with the National Commission for Data Protection (CNIL). Finally, you have the right to data portability and to transmit your personal data to another data controller, if:

  • That you have communicated them yourself,
  • when the processing is based on your consent
  • Or on a contract that states that the processing is carried out using automated methods.

Article 14: Cookies

Our website uses cookies to offer you an optimal user experience and improve our services by analyzing navigation on our site. Cookies are small text files stored on your computer, tablet, or mobile phone when you visit our site. You can modify your browser settings at any time to disable cookies. However, this may result in some features of our site not functioning properly.

Klassfan Slu participates in and complies with all Specifications and Policies of the IAB Europe's Transparency & Consent Framework. It uses Consent Management Platform No. 92.

You can modify your choices at any time by clicking here.

Article 15: Liability

We cannot be held responsible for delivery delays, product unavailability, force majeure events, or events beyond our control, such as strikes, natural disasters, transportation or customs issues, etc. We are committed to making our best effort to inform you in case of delivery delays or unavailability of the ordered products.

Article 16: Modifications of the general terms and conditions of sale

We reserve the right to modify these general terms and conditions of sale at any time. The modifications will take effect upon their publication on our website. The applicable general terms and conditions of sale are those in force at the time of the order.

Article 17: Language

These general terms and conditions of sale are written in French. In case of translation into one or more foreign languages, only the French text will prevail in the event of a dispute.

Article 18: Entirety

In the event that any clause of these general terms and conditions of sale is declared null or unenforceable, such nullity or unenforceability shall not affect the validity or enforceability of the other clauses, which shall remain in effect.

Article 19: Proof

The computerized records kept in our systems will be considered as evidence of communications, orders, and payments that have taken place between the parties.

Article 20: Non-waiver Is there anything else I can help you with?

The fact that we do not avail ourselves of any of the clauses of these general terms and conditions of sale at a given time shall not be construed as a waiver of the right to invoke that same clause at a later date.